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We Love Happy Customers!

We've got loads of happy customers. We'd love for you to be one.

To see what we can do for you, give us a call on 0800 80 80 45.

We look forward to hearing from you.



Welcome to our testimonial page...


I have used Richard Wyn's services as a house inspector 4 times when looking to purchase.  On two of these occasions, Richard's in-depth, extremely detailed reports enabled me to make a decision not to purchase, based on my opinion after reading the report.

After reading Richard's reports, I have purchased two houses (7 years apart); and in both cases was extremely satisfied that I knew what I needed to know about the condition of each house prior to purchase.

I have no hesitation whatsoever in recommending Richard, and would happily use his service again.

Jennifer G


"Thank you for this excellent report! We are very impressed at the level of professionalism, the speedy result and the thorough report that was put together in a very easy to read and understand way. We feel this is money very well spent and you have saved us thousands of dollars and a lot of future heartache had we not had your professional report and opinion. We would recommend you to anyone we come across who is looking for this service. Very kind regards."


Karl - Amy and I wish to let you know that both ourselves and all others(family and friends - both NZ and UK based) we have shown, believe you have provided an extremely thorough Building report. Due to the fact we live in London, we have had to place our faith and trust in others to assist in our purchase. One of the fundamental things which aided our decision was this Building Report and also the after sales service over the phone when we needed further clarification. Buying property overseas is extremely difficult when you cannot be there yourself and we would both like to thank you for your excellent work to date. We hope to purchase another property by the end of the year and will definitely be using your services again. 

David and Amy

Karl - I wish to advise you that our house was successfully sold at auction last night.

It was sold for $3.150m, with which we were particularly happy.

As a matter of interest, there was huge interest in the auction, which was held on site at 6.30pm and there were well in excess of 100 people who attended, with bidding from 5 people.

Not one of the 82 “groups” (ie a representative of a party one or more persons) who visited during the marketing campaign sought an alternative Building Inspection Report, which is testament to the comprehensive and thorough report that you prepared and which was made available to all.

Many thanks .."


"Thank you for the very extensive building report that your company did for us. I found your service very professional and well organised. Thank you also for taking the time to talk to me about my queries I had on this property, especially after hours. Will definitely be using you again in the future."

Daniel B

"I would like to let you know that your service is excellent as I had commented to my lawyer when I met him yesterday. He was the one who recommended me to your company. Beside an efficient service (everything was done in a day), I am also pleased with the very detailed reports. For the job well done, I would not hesitate to recommend you to my friends in future. "

Olivia C

"John, I would sincerely like to thank you for conducting the property check and for scheduling it in so quickly. I was very impressed with the format of the Report itself, it was very clear and very thorough. I have found you to be very efficient and professional in your service, presentation and delivery. I will have absolutely no hesitation in referring you on to others."

Peggy D

"Thanks very much for the timely and thorough inspection of our new property. As a family home, we wanted to be confident the house was in good condition. Your report is excellent, detailing everything form the foundations to the dishwasher and the insulation! Getting the report same day as promised is really appreciated. I hope to use you again for inspections as the report is an excellent tool for purchase negotiations and as a maintenance tool, giving us priorities for future improvment. We are now even more happy that we are buying a good home for our family!"

Craig & Lima H

"Thank you so much for your inspection, it was thorough and totally professional....the report made our decision easier whether or not we should purchase the house at the price the vendor was asking for and now we can move on and if they are willing to re-negotiate we know exactly what needs to be done with the property."


"We thought that the job you did was fantastic when compared to other reports we have had done. Will definitely use you again."

Property Investor

"I just wanted to email and say thank you for your outstanding service. As a new comer to house buying and house inspections you made the whole process very easy to digest and I came away feeling like I had a true understanding of the property. I thought your attention to detail was fantastic, you left no stone unturned, your thorough inspection made me feel very confident with our decision to purchase. I would happily recommend you to anyone wanting a house inspection. Thanks again."

Jade S

Good morning Richard

Thank you very much for your inspection report.

Deanne and I have read the report.  We have noted a number of issues needing attention, nothing major and are happy to correct the issues in due course. 

Actually we are delighted to have your Builders report, in that it is a blueprint for us to be able to maintain the property to our own standards... We have discussed the range of emotions that come with buying a property, ie, from the first look being “wow”, and the second “picking faults”,  then finally the Builders report inspection  which removes all the buyers emotional limitations and  focuses on the real situation. Totally brilliant.

Thank  you and Jackie for your service it has been a thoroughly professional experience.


Deanne and Rob

"I really appreciate your promptness in completing the pre-purchase property inspection on the house I hope to purchase. The thorough report I received is to be commended and I am now able to make an informed decision on how I will proceed with this property. Your friendly manner and willingness to answer the many questions I had (I’m new to this game!) about the property were all answered happily and without hesitation. I wish you well and thank you again."

Su W

I wanted to write and pass on our feedback with the amazing help that was provided to us in regards a property we were thinking of buying.

We are relocating from Auckland to Wellington and being unfamiliar with the area, commissioned Whats Up House Inspections to undertake an inspection at Whiteman's Valley.

From initial contact with Jacquie to the report and advice provided by Richard our dealings with them were totally first rate. From booking, to a comprehensive report, took 48 hours and allowed us to make an informed decision to not proceed with the purchase. At all times we felt valued and that our interests were being well looked after.

I would not hesitate in recommending Whats Up House Inspections to anyone and in fact have already discussed with friends and family the amazing service that was provided.

Thank you so much for the help and look forward to engaging with you in the future as we seek our new home.

Richard S

Thank you!  This is so thorough.  Buying your first house is such a massive event.  You've helped us dodge a bullet that would have set us back monumentally - we may never have recovered financially if we'd bought the first house you inspected for us.  And your report on this house will help us maintain it and keep it dry going forward - we'll use your report as our maintenance guide for several years until we can re-clad.
Thank you.  This has been money well spent, and has made a real difference to our future.


Cheers for the report. Saved me spending 250k on a potential nightmare.
I took the liberty to show the report to my real estate agent as an example of what I thought was a great report. He thought it was the most comprehensive he had seen and stated he would use you in future for his own purchases - so I gave him the 0800 number.
Speaking briefly yesterday also to Harcourts Manager and stating how satisfied I was with the report - she too asked for the contact number for What's Up (small town, we all know each other and all get on - and will definitely tell how impressed I was with the report).
Cheers again - appreciate your work and will definitely recommend you to
anyone that asks


"Thanks for your help. Have a beer on me (extra $25 cash enclosed)."

David H

"Over the past few years, the Harveys group throughout South Auckland have continually recommended the services of Karl when vendors or purchasers required a building inspection. With the recent “leaky homes syndrome”, building inspections have been more popular than ever and many clients and customers of Harveys have benefited from Karl’s inspections and reports. Why do I personally recommend Karl’s services? Well, Karl doesn’t merely inspect the property and write the report. An important facet within the inspection is the time taken by Karl to explain the issues faced so the purchaser and/or the vendor are in complete understanding, therefore being in a position to make an informed decision on the best course of action. Whether you are interested in purchasing and require an inspection, or a potential seller wanting to ensure there are no problems at the time of sale, you can consider an inspection from “What’s Up” as great security."

Collin Varney Director of AREINZ Harveys Southern Suburbs

"A great professional service with thorough reporting on all aspects.

It's been a pleasure dealing with you and will highly recommend to others.

Glenn and Mandy

"Thank you for all your work, I really appreciate the level of detail in the report and also all your advice yesterday. Thanks also for fitting us in, this report will definitely help with negotiations, and also to provide us with a check list of things to fix over the next few years."

Sue G

After our first report we had done through What's Up we've been bery pleased with the service. It seems to be increasingly rare to find great service and we just want to express our gratitude at having found a great service in What's Up. We've already been recommending you to friends.


Would thoroughly recommend Ali Stanton of What's Up House Inspections.

He went over and above his job and inspected for us over the weekend, sent a super detailed report and was always happy to help. He responds quickly to emails and phone calls and I would not hesitate to use him again.


Hey a massive thank you! You unearthed issues above and beyond and saved my son from a potential 1st home disaster. How you managed to compile such a comprehensive report, within 6 hours of being on site was mind blowing. Your expertise gave us peace of mind and we cant recommend your services enough.Awesome! Kind regards